We are there for you,
your technical support

For urgent ALLPLAN questions, you can rely on rapid support from professionally experienced architects and structural engineers. This enables you to continue working on your project with the least possible delay in the event of an emergency.

For all technical inquiries,
contact our technical support

For questions or further assistance, our experienced professional enginners are available to help.

in the APAC Region

CONTACT YOUR SALES PARTNER

in the United States

Contact us


ALLPLAN Serviceplus
THE SERVICE PACKAGE THAT PERFECTLY COMPLEMENTS YOUR SOFTWARE

ACCESS TO THE MOST UP-TO-DATE SOFTWARE VERSION AT ANY TIME

As a ALLPLAN Serviceplus customer, you are guaranteed instant access to the latest software version, which supports you with substantial new functionalities for your day to day work. It’s automatically available for you to download as part of your subscription at no extra cost.

PROFESSIONAL SUPPORT BY EXPERIENCED EXPERTS

If you have urgent questions relating to your software, you can easily contact our experts for support – naturally, free-of-charge. Our Technical support team is made up of experienced architects and engineers who have special user-knowledge and work closely with the development department. In addition, you have access to an extensive FAQ knowledge database. This contains a collection of answers to frequently asked questions about ALLPLAN.

BENEFIT FROM NUMEROUS TRAINING OPPORTUNITIES

Via ALLPLAN Connect you can take advantage of the extensive free information and training options available exclusively to ALLPLAN Serviceplus customers. We offer numerous practice- oriented training courses with specially prepared lessons for beginners and experts as well as workshops and seminars on product and industry topics and webinars that you can conveniently attend via internet.

Satisfied Customers
SHARE THEIR OPINION WITH US

 

"Just keep it up, this is called service, THANK YOU"

Mr. Meischner
bks Ingenieurbüro GmbH

"I am very pleased with the QUICK response to my request. The "Beyond" answers with far-reaching connections with the issue is also very good."

Mrs Keidel
Werner Sobek Frankfurt GmbH & Co. KG

ALLPLAN HELP
Find help quickly using ALLPLAN Connect

ALLPLAN Connect

Start your individual
training now

Online Learning

Rec. Webcasts

watch at your
convenience

View all Webcasts

Manuals & Tutorials

Extensive
online library

View manuals

ALLPLAN Connect

Frequently
asked questions

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